04th Sep 2010
Computer Service Technician Jobs: Day In The Life
This post looks at the generic activities of most computer service technician jobs. This profession has the capability for providing exposure to a broad range of skills and systems.
There is probably never going to be a standard day in most computer service technician jobs. The list of services these engineers need to support can include everything from computer upgrades and virus removal to system/network administration and data recovery. With this in mind, a technician expects each day to change as each work packet is re-prioritized and new work arrives.
A major factor affecting the standard day is whether the technician is field or bench based. Bench technicians work from a PC repair shop doing upgrades to customer PCs, removing bugs and using PC maintenance software to find and repair system faults.
By contrast, a field technician is based on location with customers servicing IT systems. This can often be more specialized in nature, involve more travel and provided great exposure to more complex technologies (such as stock exchange systems, mainframes, complex networks, etc.).
All technicians start out getting their qualifications (e.g. qualified computer service technician from CompTIA) but there is the expectation throughout their working career to update the skill-set. On a daily basis this may involve additional studies, exams, attending conferences, product seminars, etc.
For many technicians the daily activities form part of the overall career path building up to a career specializing in specific areas (e.g. mainframes) or branching out with their own business. Todays work in a PC repair shop is the grounding for setting up your own business with your own repair shop or (even more independently) providing mobile computer support.
Computer service technician jobs are not easily pigeon-holed into one specific area, and this variety can be a huge draw to engineers seeking challenging roles.
This post looks at the generic activities of most computer service technician jobs. This profession has the capability for providing exposure to a broad range of skills and systems.
There is probably never going to be a standard day in most computer service technician jobs. The list of services these engineers need to support can include everything from computer upgrades and virus removal to system/network administration and data recovery. With this in mind, a technician expects each day to change as each work packet is re-prioritized and new work arrives.
A major factor affecting the standard day is whether the technician is field or bench based. Bench technicians work from a PC repair shop doing upgrades to customer PCs, removing bugs and using PC maintenance software to find and repair system faults.
By contrast, a field technician is based on location with customers servicing IT systems. This can often be more specialized in nature, involve more travel and provided great exposure to more complex technologies (such as stock exchange systems, mainframes, complex networks, etc.).
All technicians start out getting their qualifications (e.g. qualified computer service technician from CompTIA) but there is the expectation throughout their working career to update the skill-set. On a daily basis this may involve additional studies, exams, attending conferences, product seminars, etc.
For many technicians the daily activities form part of the overall career path building up to a career specializing in specific areas (e.g. mainframes) or branching out with their own business. Todays work in a PC repair shop is the grounding for setting up your own business with your own repair shop or (even more independently) providing mobile computer support.
Computer service technician jobs are not easily pigeon-holed into one specific area, and this variety can be a huge draw to engineers seeking challenging roles.
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Computers
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